Policy for Hightopis.com
At Hightopis.com, we are dedicated to providing our customers with the best shopping experience. Our policies are designed to ensure clarity and satisfaction with every purchase. Below, you’ll find important information regarding our policies.
1. Return Policy
We accept returns of unused and unopened bags within 30 days of purchase. To initiate a return, contact us at [email protected] or call +61 (07) 4518 6442. Please include your order number and details of the item you wish to return.
2. Refund Policy
Refunds are processed once we receive and inspect your returned item. The refund will be credited to the original payment method within 5-10 business days. Please note that shipping costs are non-refundable.
3. Shipping Policy
We offer fast shipping on all orders. Once your order is processed, you will receive a tracking number. Please ensure your shipping information is accurate to avoid delays.
4. Privacy Policy
Your privacy is important to us. We collect personal information solely for processing orders and improving your shopping experience. We will never share your information with third parties without your consent.
5. Contact Information
If you have any questions regarding our policies, please feel free to reach out:
- Address: 97 George St, Redfern NSW 2016, Australia
- Phone: +61 (07) 4518 6442
- Email: [email protected]
Thank you for choosing Hightopis.com for your bag purchases. We value your trust and are here to assist you!